Web Application Development & Services
The Web has both raised the bar of customer expectations for
government services and created enormous opportunities for improved
service delivery and cost reduction.
Pearson Government Solutions is a leading provider of award-winning
Web-based solutions for government agencies and other organizations.
Our solutions empower our clients to deliver their services like the
very best in business, while increasing their operational efficiency
and reducing unit costs.
Features of our Web solutions include:
- Innovative portal solutions with personalized interfaces for
different user groups
- Web-based application forms, data collection systems, information
filing systems
- Web-based knowledge management systems supporting cost-effective,
and convenient, customer self-service
- Web-based reporting, including "executive dashboards" for
effective performance management
- Web-based case management, offering end-to-end views of customers'
transactions/interactions
- Service Oriented Architectures (SOA) are designed
to integrate legacy and new systems. Utilizing SOAP, message queuing, and
other communication methods over Enterprise Architectures and Web Services
Our web solution area includes the following offerings:
IT
Support & Help Desk
Providing complete technical support and help
desk services for Web users via multiple
channels. [more]
Custom Application
Leveraging our expertise as an
industry-leading provider of customer services to design, build, and
operate award-winning Web-based systems that meet our clients'
business needs for improved customer service, increased efficiency,
security, and reduced transaction costs. [more]
