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E-Filing

Receiving and processing various reporting and application filings is an essential business process for many government agencies and other organizations. To increase the efficiency and cost-effectiveness of the report and application filing process, and to provide improved service to their constituents, many of these organizations are looking to various electronic filing (e-filing) solutions.

Pearson Government Solutions has long been a leader in providing innovative, award-winning e-filing solutions for a wide range of programs and organizations. We are acknowledged experts in transforming clients' legacy paper-based report and application filing processes to more efficient, cost-effective e-filing processes. Less labor-intensive than paper-based filing processes, our e-filing solutions reduce unit costs while providing improved service to filers.

Our e-filing solutions begin with our expert e-forms design. We can design an exact online replica of a paper-based form (if required for legal or other reasons), or design an all-new version that is optimized for online delivery. Our e-forms are easy for filers to use, many featuring interactive, "interview" formats that guide filers step-by-step through the form. Automated, built-in data edits alert filers of incomplete or incorrect information, reducing filing errors and the need for follow-on correction processing. More secure than paper filing, our e-filing solutions also provide filers the assurance of immediate (or near-immediate) confirmation that their filing has been received by the processing center.

Fast, efficient, easy-to-use, accurate, and secure: our e-filing solutions deliver reliable performance and proven results.

Features of our e-filing solutions include:

  • Expert e-forms design/optimization of forms for online delivery
  • Automated data edits to reduce filing errors and correction processing
  • Secure transmission and processing of confidential or sensitive information
  • Innovative e-signature solutions that eliminate the need for paper signature pages
  • Immediate (or near-immediate) electronic confirmation of receipt
  • Complete customer support via multiple channels


Capability: Operate
Business Process Outsourcing
E-Filing

Relevant Case Studies

U.S. Department of Education, FAFSA on the Web: Designing, building, and operating award-winning solutions that enable students to file financial aid applications electronically, via a secure, user-friendly
Web site


U.S. Department of Labor, ERISA Filing Acceptance System (EFAST): Enabling employers to e-file mandated reports on their employee pension and benefit plans

U.S. Office of Personnel Management (OPM), Annuitant Open Season Online: Award-winning solution that enables retired federal employees to review their health benefit plans and file change requests via an easy-to-navigate Web site

Universal Service Administrative Company (USAC)/Federal Communications Commission (FCC), E-rate Program: Providing systems and services to allow schools and libraries to file E-rate program applications electronically


To explore other Pearson Government Solutions case studies or to download PDF versions, please visit Publications/Case Studies.
 

 

 

 

capabilitiesoperate - business process outsourcingcase managementcustomer interaction management  |  data management
  e-filing |  eligibility determination  | grants management  |  human resource management  |  program management

 

 

 

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